Workshop Exercises: Understand
Business Model Mapping
Build a refined and shared understanding of an existing or new business model

Why: Enable teams to identify gaps, assess viability, and explore new business opportunities within a business model
When: Use to develop a new business idea, refine an existing model, explore new markets, or undergo strategic planning
Instructions for running this play
- Draw the following canvas on a large surface:
- Begin by describing each customer segment using different colored sticky notes for each type of segment.
- Map out the value propositions your organization offers each customer segment using the same color sticky notes for value propositions and customer segments that go together. If a value proposition targets two different segments, the sticky note colors of both segments should be used. Consider Value Proposition Mapping for step 1 and 2..
- Map out the remaining blocks of the canvas, trying to use the colors of the related customer segment.
- Assess strengths and weaknesses by marking weak notes with a ⊖ and strong notes with a ⨁.
- Use one or several additional canvases to map out either improved business models or totally new ones.
- Follow up with an Assumptions Mapping to prioritize research efforts and decrease uncertainty.
Tips to perfect this play
Master and adapt the play to fit your context and needs.
Tip
Maps are for creating a shared understanding across disciplines – between you, your team, and your stakeholders. Invite everyone relevant.
Proven business models that have driven success for global leaders across industries. Rethink how your business can create, deliver, and capture value.
Get your deck!Related plays
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- Mapping Business Models by Dave Gray