Assumptions Collection
Reflect on what you know and what you still need to understand
Run better workshops with Learning Loop card decks.
Every card deck includes workshop patterns, so your team can put the methods to work in your next session.
Running behavioral design workshops? The Persuasive Patterns Workshop Playbook (PDF) shows you how to design and run them.
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Business Model Mapping
Build a refined and shared understanding of an existing or new business model
Circles of Influence
Identify key areas of influence and develop strategies to maximize impact
Empathy Mapping
Build a shared understanding of users from research evidence
Fishbone Diagram
Visualize and sort causes to uncover solutions
Five Whys
Analyze and understand the root cause of a problem or issue
Force Field Analysis
Analyze the pressures for and against change
Force Field Network
Analyze root causes by recursively applying Force Field Analysis
Hopes and Fears
Remove the tension and uncertainty of a new challenge
Impact Mapping
Connect deliverables to goals through their impacts and actors
Journey Mapping
Map the experience a user has interacting with a product
Market of Skills
Let each member share how they and others can contribute to team effort
Opportunity Solution Tree Mapping
Connect a measurable outcome to customer needs, possible solutions and assumption tests
Prototype Persona
Craft specific archetypical profiles of who you are designing for and why
Service Blueprint
Connect customer experiences to the work that delivers them
Thinking Hats
Force one of several perspectives upon a group to focus its discussions
Skills Star Mapping
Uncover skills and opportunities for learning and growth
Stakeholder Mapping
Manage your relationships deliberately
Starbursting
Focus on generating questions rather than providing instant answers
Touchpoint Mapping
Identify customer touchpoints to improve the entire funnel
User Story Mapping
Plan useful releases around the user's whole task
Value Proposition Mapping
Define what outcomes customers can gain and benefit from using your product
Why-How Laddering
Challenge the level and focus of an initial design question
WiiFM
Understand and align a group by relating and sharing their motivations
Adjacency Matrix
Find hidden relationships between features and functional areas
Behavioral Empathy Mapping
Understand user and customer motivations behaviorally
Behavioral Journey Mapping
Map behavioral barriers and enablers in a user experience
Competition Radar
Plotting your path in a crowded market
Drag & Drive Mapping
Identify what supports or blocks goal achievement
Funnel Mapping
Analyzes customer funnels to pinpoint and enhance areas of future growth
Magic Object
Let participants design their jobs to be done
Magic Wanding
Remove constraints that hinder participants' divergent thinking when co-creating
User Story Assumptions Mapping
Discover critical assumptions by visualizing the user journey
Kano Roadmapping
Place features on a Kano quadrant and agree what ships Now / Next / Later
Competing Hypotheses Matrix
Weigh the evidence against each explanation instead of collecting support for a favorite
Incident Timeline
Reconstruct what happened before, during and after a specific failure
Is / Is Not
Narrow down possible causes by comparing where a problem occurs with where it could but does not
Important for this playbook
Finding solutions to problems often involves digging deeper than the most obvious issues and understanding the root causes. These exercises are designed to help you apply critical and analytical thinking to reveal the true nature of your problems.
Problem-solving often begins with finding the right problem, and sometimes, this might not be the most obvious one. These exercises prompt you to deconstruct the problem to its most foundational components and build understanding from the ground up.
They can help you peel back the layers of your problem, moving from surface-level proximal causes to the root cause. The exercises in this category aid you in understanding and addressing not just the immediate problem but also the second and third-order implications, thus paving the way for more comprehensive solutions.
By gaining a thorough understanding of the problem you’re trying to solve, you lay a robust foundation for further steps in the problem-solving journey, creating room for innovative and sustainable solutions.
Run better workshops with Learning Loop card decks.
Every card deck includes workshop patterns, so your team can put the methods to work in your next session.
Running behavioral design workshops? The Persuasive Patterns Workshop Playbook (PDF) shows you how to design and run them.
Browse the card decks