Workshop Exercises: Understand

User Story Mapping

Understand and visualize the user journey collaboratively

Illustration of User Story Mapping
Run a User Story Mapping play

Timing: Planning

Run time
60-90 minutes

Group size

Why: Let teams identify feature gaps, prioritize features, and align on delivering a seamless user experience

When: Use to define or refine user experiences by bridging the work of cross functional teams

This workshop exercise is part of the Workshop Patterns printed card deck.

A collection of workshop exercises that will help you ditch dull meetings and facilitate with confidence. It will help you master the design process and have more productive time with your team. The card deck will be ready for purchase in the end of 2023 and is now undergoing rigorous testing.

Reserve your deck!

Instructions for running this play

  1. Identify your target persona
  2. Discover activities. Discover what activities users need to go through to reach the final outcome they aim to achieve by doing a Silent Storming session.
  3. Map the user journey. Let your group describe Steps needed to complete activities in the Journey Map step-by-step on sticky notes. Group the sticky notes below the activity.
  4. Come up with solutions. Create sticky notes with user stories needed to make each step possible in your product. Group the user stories vertically below each activity.
  5. Prioritize and slice out releases. Prioritize the user stories on a vertical line and decide which are necessary for a first release, second release, and so forth.

Tips to perfect this play

Master and adapt the play to fit your context and needs.

Tip: Tailor to personas

Tailor the exercise by creating user personas and mapping user stories specific to each persona, enabling teams to address different user needs and personalize the product experience.

Want to learn more?

Receive a hand picked list of the best reads on building products that matter every week. Curated by Anders Toxboe. Published every Tuesday.

No spam! Unsubscribe with a single click at any time.

Ice Breakers

Relieve initial group awkwardness and establish a safe space

Community events
Product Loop

Product Loop provides an opportunity for Product professionals and their peers to exchange ideas and experiences about Product Design, Development and Management, Business Modelling, Metrics, User Experience and all the other things that get us excited.

Join our community

Made with in Copenhagen, Denmark

Want to learn more about about good product development, then browse our product playbooks.