The path to a successful workshop often starts with clarity - the ability to articulate a problem or an experiment in an easily understood way. It sets the direction of the discussion and serves as the launchpad for problem-solving or testing procedures.
A key to problem-solving is clearly understanding what we’re trying to achieve. This is when process of framing the problem is essential, providing multiple perspectives, preventing errors, and averting the creation of new problems.
We’ve all been tempted to leap straight into solution-finding. However, prematurely centering the problem around presumed solutions can lead to pitfalls. These Framing exercises guide you to separate the problem from its solution, preventing biases and assumptions from coloring the problem’s true nature.
The ability to frame and then reframe problems empowers us to make the best decisions possible. Arm yourself with the right tools to articulate, analyze, and redefine your problem or experiment clearly and effectively.
A well-framed problem or experiment is often half-solved.
Imagine how a famous character, fictional or real, would tackle a problem
Compare your current situation to an unrelated one
Reframe insights and pain points into a solvable question
Put your assumptions in context of your product to craft testable hypotheses
Frame your product as something customers would 'hire' to complete a 'job'
Reframe a challenge through frames of greater magnitudes
Describe current conditions and the gap between now and then
Craft specific archetypical profiles of who you are designing for and why
Expand an idea with context to better understand, communicate, and agree on it
Solve the opposite of the real problem
Summarize why a customer would choose your product or service
Product Loop provides an opportunity for Product professionals and their peers to exchange ideas and experiences about Product Design, Development and Management, Business Modelling, Metrics, User Experience and all the other things that get us excited.
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